FAQ
1. Choose product photos from
TikTok ,
(you can also choose from other websites), and send them to
2. Customer service will confirm stock and prices.
3. Customer service will send a payment link.
4. Complete the payment and send your shipping address in the following format:
•Contact name:
•Address:
•City:
•Province:
•Country:
•Zip code:
•Phone number:
We support PayPal, Wise, Western Union payments, etc. (If you have any questions about this, please contact us.)
Please wait for us to send you the quality inspection video and tracking number of your product. (Under normal circumstances, we will process and complete your order within 2 to 4 working days.)
Answer: The standard delivery time for all packages shipped via regular shipping (air transport) is 8-15 days (excluding the 2-4 days for package preparation and quality inspection), while expedited shipping (air express) typically takes 3-6 days. Here are the specific estimates:
• 🇺🇸 United States: Regular Shipping 8-15 days, Expedited Shipping 3-6 days
• 🇪🇺 Europe: Regular Shipping 8-15 days
• 🇦🇺 Australia: Regular Shipping 10-15 days
• 🇨🇦 Canada: Regular Shipping 10-15 days, Expedited Shipping 3-6 days
⚠️ Please note that delivery times may be extended during customs inspections or peak shopping seasons. We recommend planning ahead to ensure your package arrives within the expected timeframe. If you have any concerns, please feel free to contact our customer service team.
By default, our regular shipping is free of charge 🌍.
However, if you purchase a large-sized handbag, an additional shipping fee of $35 USD will apply 👜.
If you opt for expedited shipping, an additional fee of $50 USD will be charged 🚀.
Answer: The shipping process for all packages is divided into three stages:
1️⃣ Origin Transport: The package is dispatched from the warehouse and begins its journey to the destination.
2️⃣ Arrival in the Destination Country/City and Customs Clearance: The package arrives in the destination country or city and undergoes customs clearance.
3️⃣ Local Delivery: The package is collected by the local delivery service from customs and is then delivered to your address.
📦 During the first and second stages, tracking information typically does not show updates. The tracking will only update in the third stage, when the local delivery company picks up the package. Our customer service team will closely monitor the latest tracking information, so don’t worry—your package is on its way to you 😊.
We support expedited shipping, which requires an additional shipping fee. However, the speed of package delivery mainly depends on the speed of customs inspection, which we cannot control. (Generally, expedited shipping is about 10 days faster than standard shipping, sometimes even faster.)
We will send you the tracking number within 72 hours after the package is shipped. You can use the following URL to track your package:https://t.17track.net/
The item you purchased/original box/dust bag/gift (keychain, special accessories, etc.)/THOUSCHIC card. (If you purchased a standard quality product, sometimes only the dust bag is included without the original box.)
Of course, we ship worldwide. If the actual shipping cost is not significantly different, we will cover it for you. If the actual shipping cost is more than half, we will communicate with you before shipment.
No, the tax on your package has already been paid. (Some countries have strict policies. It is recommended to communicate with customer service in advance, and customer service will give you advice.)
To ensure you can always find us and avoid imposters, we highly recommend joining our Discord and Telegram communities. We have experienced multiple social media account bans in the past 🚫, so by joining these communities, you can maintain direct contact with us 📱, receive the latest product information, and stay updated with official news 📢. Joining our community ensures you won’t miss any important updates and protects you from being misled by fake accounts ❗️.
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